There are MANY covered reasons for Trip Cancellation in these plans. However, if the travel retailer has canceled the event and your package, it is not a covered reason for a Trip Cancellation claim.
If the travel retailer is refunding the payments you made for your package, you would not be able to claim those funds anyway, as they are not forfeited funds.
You can access your policy certificates through the "Certificate" or "Policy" button next to your name listed in your travel insurance confirmation email, which was sent to you by our plan administrator - enrollments@gowanderwell.com.
See your confirmation email and the quote results pages for the state-specific sample policy certificates. Each benefit has a dedicated section of the certificate.
Many airlines are being very flexible right now with issuing credits for future travel, and in some cases, refunds. We encourage you to check with your airline.