Working with March of the Living delegation leaders, we have selected the Wanderwell GO plan - modern, comprehensive coverage for trip cancellation, trip interruption, trip delay, $150,000 in primary travel medical, emergency medical evacuation, baggage, and more.
Due to the ongoing conflict, our underwriting insurer, Nationwide, still has Israel on the list of restricted countries. If your trip will include travel to Israel, please return to the previous page and select the appropriate link.
Before you purchase, please thoroughly read the FAQ topics below.
*To quote & purchase a plan, click on the name of the delegation you are traveling with.
Youth Delegations NOT traveling to Israel
BJE Los Angeles | Boca Raton | Broward County |
Cincinnati | Dallas | Miami-CAJE |
Northeast - NE, NJ, NY, PA | Southern Region | Western Region |
Adult & Grad School Delegations NOT traveling to Israel
International Adult Delegation |
Frequently Asked Questions...
The Wanderwell GO Travel Protection Plan is designed and enhanced to provide benefits for...
- Trip Cancellation (up to 100% of insured trip costs) if You cancel Your Trip due to covered reasons listed in policy certificate that are Unforeseen and takes place after Your Effective Date.
- Trip Interruption (up to 150% of insured trip costs) if You interrupt Your Trip after Your departure or if You join Your Trip after Your Scheduled Departure Date due to any of the covered reasons listed in policy certificate that are Unforeseen reasons that occur while this coverage is in effect for You.
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Trip Delay benefit of $1,250 ($250 per day) to reimburse for Covered Trip Delay Expenses if you are delayed, while coverage is in effect, en route to or from the Trip for eight (8) or more hours due to a defined Hazard (see sample certificate - linked below - for list of defined Hazards).
- The Trip Delay benefit extends to accommodations and lodging due to quarantine if the insured traveler tests positive for COVID-19 and is unable to return home on the intended flight due to being in quarantine. *This benefit will extend to an adult chaperone to remain behind with the quarantining participants who are minors.
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Baggage & Personal Effects
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Travel Medical Expenses ($150,000 Medical Maximum, Primary Coverage)
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Pre-Existing Conditions Exclusion Waiver is included in the existing trip protection style travel insurance plan when the policy is purchased within 21 days of the Initial Trip Deposit Date. *an Application Fee that doesn't have a trip-related payment associated with it is not necessarily the date of the Initial Trip Deposit. You may input the date of nonrefundable trip deposit to your delegation as the date of Initial Trip Deposit.
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Emergency Medical Evacuation
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Optional Upgrades:
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Increase Trip Delay to $7,000 benefit (up to $500/day)
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Increase Emergency Medical Expense benefit to $500,000
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Add Cancellation for Any Reason (CFAR) *eligibility requirements apply; not available to residents of NY & WA
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click here to view the plan brochure
The Wanderwell GO Travel Protection plan is underwritten by Nationwide Mutual Insurance Company and administered by Wanderwell Insurance Services
Within the quoting pathway, in the field that asks "Date of Initial Trip Payment of Any Kind".
You may input the date you paid your Registration Deposit (once the traveler is accepted after their interview and is part of a scheduled trip with actual dates) - not the date that you paid your Application Fee was paid.
After reading through all of the FAQ, if you still have questions and need assistance, we are happy to help.
We do not have a call center for Sales, but we are quite swift in replying to emails and then scheduling calls so we can have a dedicated focused conversation with you.
Please CLICK HERE to complete our Contact form and one of our agents will be in touch with you shortly. Make sure to include your questions when completing the form.
Any Loss caused by or resulting from War or any act of war whether declared or not, is excluded in this policy - not listed as a covered reason for a Trip Cancellation claim.
A Terrorist Incident may be covered. Refer to your state-specific policy certificate for details.
COVID-19 is treated the same as any other sickness for any sickness related losses while you are covered. However, as a pandemic, COVID-19 is considered a "known event". Any trip cancellation or trip interruption claims related to travel restrictions or fear of travel due to COVID-19 will not be payable.
Claims due to mental or emotional disorders are excluded, unless Hospitalized. See policy certificate for details.
One thing that's certain is the unpredictability of travel for you or even a non-traveling family member. Travel can have inherent risks. From sickness to hurricane evacuations, or injury while traveling, our travel insurance protects you - and your trip investment - even before you leave.
Trip Cancellation: Travel coverage like this is designed to reimburse for lost trip costs should you be forced to cancel your trip due to covered reasons listed in the policy certificate that are unforeseen. (ie unforeseen sickness, injury, or death to the insured, a traveling companion, or a family member not traveling; unforecasted inclement weather and natural disasters, and much more) Help Center article on the Trip Cancellation benefit.
Trip Interruption: Travel coverage like this is designed to reimburse for lost trip costs should you be forced to interrupt your trip after your departure from home or if you join your trip late due to covered reasons listed in the policy certificate that are unforeseen. (ie unforeseen sickness, injury, or death to the insured, a traveling companion, or a family member not traveling; unforecasted inclement weather and natural disasters, and much more)
Trip Delay: Travel insurance also can reimburse you for losses caused by a covered travel delay. See the Trip Delay box in this page for more detailed information.
Medical Expenses: Travel insurance also can reimburse or even pay directly for eligible medical expenses in the case of a covered medical or dental emergency.
Baggage & Personal Effects: If your baggage and personal effects are lost, stolen, or damaged during covered trip, plan benefits can reimburse you for the loss. Reimburse you for losses caused by a covered baggage delay.
Emergency Evacuation & Repatriation: Travel insurance can provide coverage for Emergency Evacuation expenses, and even assistance with arranging the evacuation, if an Accidental Injury or Sickness commencing during the course of the Trip results in Your necessary Emergency Evacuation.
Other Benefits: Travel insurance can provide reimbursement for missed connection fees, Airline Ticket Exchange Fee, Repatriation of Remains, Accidental Death & Dismemberment, protect you from paying for rental car damage or loss, and much more.
The travel retailer/planner who is organizing your experience may require you to purchase and maintain a qualified travel insurance policy for the duration of your trip.
Given recent epidemics, natural disasters, and security threats in countries all around the globe - coupled with common medical issues - travelers have plenty of reasons to make sure their health and safety are fully insured prior to trip departure.
[Help Center articles on the following benefits: Trip Cancellation, Trip Interruption, Trip Delay]
Trip Cost per person is a determining factor in the price of the insurance coverage, as well as the amount of trip cancellation and trip interruption coverage. Calculating the accurate insurable trip cost can seem confusing, but it doesn't have to be.
Nonrefundable costs include prepaid trip payments/deposits that would be made prior to trip departure, and would be lost if you had to cancel the trip for a covered reason.
Some examples can include:
- airline ticket costs
- nonrefundable hotel costs
- vacation rental costs
- campground fees
- rental car fees
- tickets for tours or events
- more
You can include payments that have already been made, as well as payments yet to be made.
*Be sure to consult your travel suppliers to determine which costs are non-refundable for your particular trip, as cancellation policies vary.
Read more about this in our Help Center article - How do I calculate my total nonrefundable trip costs for the travel insurance quote?
The initial deposit date will be the date the first commitment payment of any kind is/was made for this trip - meaning the date on which the traveler pays the delegation (not the date the delegation processes the payment).
*an Application Fee that doesn't have a trip-related payment associated with it is not necessarily the date of the Initial Trip Deposit. You may apply the date of nonrefundable trip deposit to your delegation as the date of Initial Trip Deposit.
*If your flight was booked prior to making your initial deposit to your delegation, then the date you booked your flight would be considered the initial deposit date.
Insuring your total nonrefundable trip cost will leave you more adequately and appropriately insured.
If you plan to purchase the Cancellation for Any Reason (CFAR) upgrade benefit option then you must insure all prepaid Trip costs that are subject to cancellation penalties or restrictions. This means all nonrefundable trip costs that you plan to pay for prior to your departure for this trip.
*If you are receiving a scholarship/sponsorship towards your trip cost, it is suggested that you insure the total trip cost, including scholarship/sponsorship, so those trip costs and your donor(s)/sponsor(s) expenses are also insured.
There is a Trip Delay benefit of $4,000 ($300/day) to reimburse for Covered Trip Delay Expenses if you are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more hours due to a defined Hazard (refer to your sample certificate - linked here and above - for a list of defined Hazards).
- For COVID-19 quarantine - The Trip Delay benefit includes for accommodations and lodging due to quarantine if the insured traveler tests positive for COVID-19 and is unable to return home on the intended flight due to being in quarantine. *This benefit will extend to an adult chaperone to remain behind with the quarantining participants who are minors.
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Home Country is the U.S.
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Is traveling outside the U.S. or is traveling away from his/her home and is scheduled to spend at least 24 hours away from his/her home
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For children under age 6, must be enrolled with a parent
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Initial purchase must be made in the USA prior to departing on trip.
Your travel protection plan and post-departure only style plan covers only people who are named insured in your plan documents - plan purchase confirmation, certificates, ID cards, Visa letters (named in the plan). Family members and/or travel companions are not covered unless they are named in your plan documents.
If you are having a medical emergency and/or you are a victim of a crime, first contact the local authorities/emergency services.
If you have an active travel insurance policy purchased through Wanderwell and are currently abroad and seeking emergency travel assistance, please contact the 24/7 Emergency Travel Assistance Services provider - On Call International - at one of the following numbers.
- TOLL-FREE (within the USA & Canada): 833-808-0232
- COLLECT(outside of the USA & Canada): 978-651-1254
This info can also be found on your plan ID card, which is linked in your plan purchase confirmation email.
To check on the status of a claim, you can do any or all of the following:
- Call the claims administrator, CBP/Nationwide Claims, directly at 727-725-7522. Their wait times have been long recently due to the global situations impacting travel. It is best to call right at 8:30am Eastern Time on weekdays.
- Send an email to NWTravClaims@cbpinsure.com and CC us at Support@goWanderwell.com
To help the claims administrator audit and process your claim most effectively and efficiently, please take time to gather all the requested claims forms and supporting documentation and information prior to submitting your claim. Please click here to access our Claims Support Center page for helpful instructions and resources.
The generic definition in most of the filed plans that we represent is...
Pre-Existing Condition means an illness, disease, or other condition during the ninety (90) day period immediately prior to the Effective Date of Your Policy for which You, Your Traveling Companion, or a Family Member booked to travel with You:
- exhibited symptoms that would have caused a typical person to seek care or treatment; or
- received or received a recommendation for a test, examination, or medical treatment; or
- took or received a prescription for drugs or medicine.
*Item (3) of this definition does not apply to a condition that is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the ninety (90) day period before the Effective Date of Your Policy.
Yes. The Pre-Existing Conditions Exclusion Waiver is included in the existing trip protection style travel insurance plan when the policy is purchased within 21 days of the Initial Trip Deposit Date.
These travel protection plans do not cover losses resulting from normal pregnancy or childbirth. See the policy certificate for specific coverages, limitations, and exclusions.
Although normal pregnancy and childbirth are not listed as covered reasons for Trip Cancellation and Trip Interruption, unforeseen Complications of Pregnancy may be a covered reason for trip cancellation or trip interruption. See the policy certificate or sample policy certificate for lists of conditions considered Complications of Pregnancy.
Before traveling outside of the USA, we encourage you to inquire with your health insurance provider about whether or not your coverage travels with you. Medicare generally does not offer coverage abroad unless you have the appropriate Medicare supplement (see our blog post about this), and hospitals in other countries may require cash payments up front, for which you can file a claim for reimbursement.
Additionally, your health insurance company might not cover a medical evacuation deemed as medically necessary. Refer to this U.S. Department of State travel resources page for an explanation.
Having a comprehensive travel insurance plan with coverage for medical expenses and emergency medical transportation benefits can be extremely helpful and provide an added sense of peace and security for your trip.
Cancel for Any Reason (CFAR) upgrade option can be added to the Wanderwell GO plan if you meet all of the requirements. Click here to learn more in our Help Center article dedicated to this topic.
When you purchase this added benefit, you can cancel your trip for any reason not otherwise covered. For instance, if you change your mind and decide you no longer want to travel, you are scared to travel, etc.
When adding the Cancellation for Any Reason (CFAR) upgrade option to the Wanderwell GO travel insurance plan, If You cancel Your Trip for any reason not otherwise covered by this Policy, the Company will reimburse you for the percentage (up to 75%) of the pre-paid, forfeited, non-refundable Payments or Deposits You paid for Your Trip shown on the Schedule of Benefits provided:
- You purchase with the initial policy and within 21 days of the date of the initial trip payment/deposit,
- You insure all pre-paid Trip costs that are subject to cancellation penalties or restrictions, and also insure within twenty-one (21) days of the payment for those arrangements, the cost of any subsequent arrangements (or any other arrangements not made through Your travel agent) added prior to Your Trip; and
- Cancel Your entire Trip two (2) days or more before your scheduled departure date.
*The Cancellation for Any Reason upgrade option is not available to residents of NY or WA.
*an Application Fee that doesn't have a trip-related payment associated with it is not necessarily the date of the Initial Trip Deposit. You may apply the date of nonrefundable trip deposit to your delegation as the date of Initial Trip Deposit.
*We do not offer the Cancellation for Any Reason upgrade if you are within fifteen (15) days or less from your departure date.
Our Support Team can help to you change your change your plan coverage to reflect your updated trip details as long as you have not already departed on your trip or filed a claim.
Please email our Support Team at Support@goWanderwell.com and include “Date Change Request” and your Certificate number in the subject line of the email. Please include your plan number on all documents.
This info can be found in your plan purchase confirmation and on your plan ID card, which is linked in your plan purchase confirmation email. See below for an example.
*Note that if your insured trip cost or travel dates change, you may be required to pay additional plan cost to your travel protection plan - which you can authorize with our Support Team.
*If your trip is extended due to a covered travel delay, trip interruption, medical emergency or another covered reason, you will not be required to request a change to your coverage dates. The plan will extend your coverage effective period until either the date you are able to return home, to your point of origin, or until you arrive at a medical facility for further treatment or care following a medical repatriation or trip interruption.
For a full refund of your plan cost for a Trip Protection style plan, you must cancel within 10 days of your plan purchase (depending on your state of residence) - day 1 of 10 being the date you made your plan purchase - and must not have filed a claim or departed on your trip. Plan costs are non-refundable after this period. *Plan costs for Post-Departure only style plans do not have a review period.
Please email our Support Team at Support@goWanderwell.com and include “Cancel My Plan” and your Certificate number in the subject line of the email. Please include your plan number on all documents.
In the coverage, there are MANY covered reasons/perils for Trip Cancellation and Trip Interruption. However, if the travel retailer/supplier has canceled the event and your package, it is not listed as a covered reason/peril for a Trip Cancellation or Trip Interruption claim.
If the travel retailer is refunding the payments you made for your package, you would not be able to claim those funds anyway, as they are not forfeited funds.
Please refer to your plan certificate for specific details. The lists of covered reasons for the Trip Cancellation and Trip Interruption can be found in those relevant sections on your plan certificate, which is linked in your plan purchase confirmation.
Many airlines are being more flexible with issuing credits for future travel, and in some cases, refunds. We encourage you to check with your airline.
*If you still have questions, click here to submit a support request and a member of our Support Team will respond to you within 24 hours.