Post-Departure style plans ("travel medical") Claims - Wanderwell TripMed+

Post-Departure style plans ("travel medical") Claims - Wanderwell TripMed+

Generally you (the insured or someone acting for the insured) has "twenty (20) days after a covered Loss first begins" to submit the claim. Make sure to complete the appropriate claim forms (linked below) and gather supporting documentation to help you to more effectively support your claim.

Make sure to complete the appropriate claim forms (linked below) and gather supporting documentation to help you to more effectively support your claim. *Submitted scanned documents rather than photographs of documents will generally be more legible and lead to a quicker examination.

Submitting Claims: 

  • Email (more effective) - Send all relevant claims forms and supporting documentation via email to NWTravClaims@cbpinsure.com and make sure to CC us at support@gowanderwell.com. Make sure to include forms and supporting documents linked below.
  • OnlineClick here to upload your claim and related documents to the claims administrator -CBP/Nationwide Claims. Make sure to include forms and supporting documents linked below.

Supporting Documentation:

    • Medical care: letters and records from the attending physician or facility in the foreign country; receipts for medical care and prescription medications
    • Trip Interruption: letters and records from the attending physician or facility in the USA; reports from the carrier (airline, cruise, tour operator, etc)
    • Delays: reports from the carrier (airline, cruise, tour operator, etc)
    • Baggage & Personal Effects: police reports; reports from airline, airports, trainline, train station, cruise, hotel, etc; receipts for replacement purchases

Claim Forms Links

Submitting the claim form and supporting documentation

    • Send all relevant claims forms and supporting documentation via email to NWTravClaims@cbpinsure.com and make sure to CC us at support@gowanderwell.com
    • Include a line in the email that states, "I authorize our agents at Wanderwell to be involved in and advocate for us throughout our claims process. Please include support@gowanderwell.com in all responses to my claim. Please share an update with all of us so we know what further documentation or correspondence may be needed for you to process our claim and remit settlement."

Helpful Tips

    • Some forms have a section that you can complete to expedite the claims process by marking "Yes" and enter your email address in the appropriate field.
    • Make sure to include your Certificate # for your policy. You can find your certificate # on your confirmation email from enrollments@trawickinternational.com.
    • Once you have confirmation that your claim is being reviewed, you will have access to the Claims Portal.
    • For Claim Status please contact 727-725-7522 or check in the Claims Center. Make sure to have your Certificate # and Claim # for reference.

Related Pages: Claims Support Center 

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