Wanderwell TripMed+ Travel Medical Plan FAQs

The Wanderwell TripMed+ plan is a modern, post-departure (travel medical) plan. It is designed to cover issues that occur after you have departed on your trip. 

It includes comprehensive travel medical coverage, emergency evacuation benefits, trip interruption and trip delay benefits, and even coverage for lost or delayed baggage. (Benefits vary by state of residence, see plan certificate for specific details. Sample certificates can be accessed by getting a quote from our homepage.)

Wanderwell TripMed+ Highlights (*build a quote to view the policy certificate for your state)

  • Comprehensive Post-Departure only Coverage
  • Valid for US Residents and US Citizens
  • Trip Cancellation = N/A
  • Trip Interruption = Up to $1,000 (for listed covered reasons) *on return leg of the trip only
  • Up to $250,000 in Emergency Medical Coverage (*Primary)
  • $500,000 of Emergency Evacuation Coverage
  • 24/7 Travel Assistance with On Call International
  • Coverage for Pre-Existing Medical Conditions included when policy is purchased prior to Final Pre-Departure Trip Payment
  • COVID-19 treated the same as any other sickness for a sickness-related loss. 
  • Baggage Coverage $1,500 | Combined Article (see list) $300 | $250 deductible
  • Baggage Delay up to $500 (8 hours or more)
  • Trip Delay benefit includes minimum coverage of $2,000 (up to $200 per day) - for potential accommodations/lodging expenses (with an upgrade option)

Wanderwell TripMed+ FAQs:

I'm experiencing a travel emergency. What can I do?

If you are having a medical emergency and/or you are a victim of a crime, first contact the local  authorities/emergency services.

If you have active coverage purchased through Wanderwell and are currently abroad and seeking emergency travel assistance, please contact the 24/7 Emergency Travel Assistance Services provider - On Call International - at one of the following numbers.

  • TOLL-FREE (within the USA & Canada): 833-808-0232
  • COLLECT (outside of the USA & Canada): 978-651-1254

This info can also be found on your plan ID card, which is linked in your plan purchase confirmation email.

 

Why should I buy a travel medical plan like Wanderwell TripMed+?

Traveling is great, but not without risks.

Travel medical plans are designed to pay for emergency medical expenses during a trip. If you are traveling and have an unexpected illness, injury or medical condition that’s covered by your travel medical plan, the plan is designed to reimburse you, up to the plan limits.

Travel medical plans pay “reasonable and customary” charges for bills such as:

  • Ambulance service
  • Doctor bills
  • Hospital and operating room charges
  • X-rays, examinations, treatments, lab tests and anesthetics
  • Drugs and medicines
  • Dental care

In addition, Wanderwell TripMed+ also provides coverage for emergency evacuation benefits, trip interruption and trip delay benefits, and even coverage for lost or delayed baggage. 

Note: This plan does not provide coverage for Trip Cancellation. If you are concerned that you may need to cancel your trip before you leave, you might want to consider the Wanderwell Voyage plan.

 

Can I still purchase travel protection if I have a pre-existing medical condition?

Yes. Wanderwell TripMed+ includes a Pre-Existing Conditions exclusion waiver.

The Pre-Existing Conditions Exclusion Waiver is included in the Wanderwell TripMed+ plan when the policy is purchased prior to the Final Pre-Departure Trip Payment and you are medically able to travel prior to departure.

Read more about this in our Help Center article - Are Pre-Existing Conditions Covered in the Travel Insurance Plans from Wanderwell?

Does my health insurance cover me overseas?

Before traveling outside of the USA, we encourage you to inquire with your health insurance provider about whether or not your coverage travels with you. Medicare generally does not offer coverage abroad unless you have the appropriate Medicare supplement (see our blog post about this), and hospitals in other countries may require cash payments up front, for which you can file a claim for reimbursement.

Additionally, your health insurance company might not cover a medical evacuation deemed as medically necessary. Refer to this U.S. Department of State travel resources page for an explanation.

Having a comprehensive travel insurance plan with coverage for medical expenses and emergency medical transportation benefits can be extremely helpful and provide an added sense of peace and security for your trip.

Does the Wanderwell TripMed+ plan cover COVID-19?

COVID-19 is treated the same as any other sickness for any sickness related losses while you are covered. However, as a pandemic, COVID-19 is considered a "known event". Any trip interruption claims related to travel restrictions or fear of travel due to COVID-19 will not be payable.

My travel plans have changed (dates of travel, etc.). How can I change my plan coverage to reflect my updated trip details?

Our Support Team can help you change your plan coverage to reflect your updated trip details as long as you have not already departed on your trip or filed a claim.

Please email our Support Team at Support@goWanderwell.com and include “Date Change Request” and your Certificate number in the subject line of the email. Please include your plan number on all documents. 

This info can be found in your plan purchase confirmation and on your plan ID card, which is linked in your plan purchase confirmation email.

*Note that if your travel dates change, you may be required to pay additional plan cost to your travel protection plan - which you can authorize with our Support Team.

*If your trip is extended due to a covered travel delay, trip interruption, medical emergency or another covered reason, you will not be required to request a change to your coverage dates. The plan will extend your coverage effective period until either the date you are able to return home, to your point of origin, or until you arrive at a medical facility for further treatment or care following a medical repatriation or trip interruption.

 

How do I cancel the plan I purchased?

For a full refund of your plan cost for Wanderwell plan, you must cancel within 10 days of your plan purchase (depending on your state of residence) - day 1 of 10 being the date you made your plan purchase - and must not have filed a claim or departed on your trip. Plan costs are non-refundable after this period. 

Please email our Support Team at Support@goWanderwell.com and include “Cancel My Plan” and your Certificate number in the subject line of the email. Please include your plan number on all documents.

Was this article helpful?
0 out of 0 found this helpful